Shipping Rates: Domestic and International

Currently we ship using UPS standard shipping with delivery within 3-7 business days. Our rates are based upon the shipping destination. We do not ship to P.O. Boxes, APO/FPO addresses. Unfortunately, there is no way for customers to request a specific shipper.

If ordering through our secure payment server PayPal, we only ship within the Continental United States. Shipping and Handling rates will be added using a standard fee for all destinations.

If ordering through mail/fax by credit card/check your rate will be calculated upon receiving the order form. You can request by email to know the amount due before sending payment.

Your privacy is extremely important to us, and we know that you care about how information about your order is used and shared. We would like our international customers and customers shipping products internationally to be aware that cross-border shipments are subject to opening and inspection by customs authorities.

Shipping to Prisons

FMA will deliver to penitentiaries, however it is strongly suggested that you contact the prison first to confirm that they accept deliveries and to note any special regulations the prison might have. Some prisons don't allow delivery of hardcover books. Others place a limit on the number of items contained in a package.

We're unable to affix any special labels or instructions to the packages and on the outside will indicate only the destination address, our company name, and our return address. We also cannot allow gifts to be sent anonymously to inmates. The sender's billing address will appear on the order invoice.

Packages will be sent via U.S. Mail since inmates cannot sign for them. To avoid delivery problems, you might consider having the items shipped to you and then shipping them to the penitentiary via U.S. Mail.

Please note shipping methods and/or fees can be changed at anytime without prior knowledge and that we have the right to refuse shipment to any destination being U.S and/or International.

Sales Tax

Sales tax is calculated at 8.25% which is the applicable California standard.

Returns/Exchanges

Returns will be accepted within 30 days of delivery of your order for a full refund minus shipping cost. The book/item must be in its original condition. Returns are not accepted more than 30 days after delivery.

Exchanges of Damaged Items

We will exchange items only if they are defective or damaged. Just return the item to FMA Publishing, 1920 Pacific Ave, #16152, Long Beach, CA 90806. Please include the reason and if you would like a replacement or refund.

Refunds

If requesting a refund, you can expect your refund by check or in the same form as when you made your purchase within 7 to 14 business days of our receiving your return. Shipping and handling cost will be deducted from your refund unless your return is due to our error.